FAQ
Q: Does the Inner Message ring cause discomfort when worn?
A: No, wearing an Inner Message ring is typically comfortable for most people, and they don't usually feel any discomfort from the embossed letters on the inside of the rings.
Q: Is the Inner Message ring made of real sterling silver? Does it tarnish?
A: Yes, the Inner Message ring is made of sterling silver, specifically silver925. This means it contains 92.5% silver. Jewelry designers commonly use this composition as 100% silver is too soft and cannot retain its shape effectively. Since it is made of silver, it can tarnish when exposed to air. To minimize tarnishing, we recommend storing the rings in a small plastic bag to limit air contact.
Q: Can I exchange the ring for a different size if it doesn't fit? What is the cost involved?
A: Absolutely! If the ring doesn't fit, you can exchange it. Please contact us via email at info@innermessagering.com and provide your order name and the email address used during the payment process. There is a US$20 fee for exchange shipping and handling.
Q: Where are the products shipped from?
A: All our products are shipped from California, United States.
Q: Do you offer international shipping?
A: Yes, we do ship to most locations worldwide. However, please note that you may be responsible for paying customs duties upon receiving your order, as these fees are not included in the product price. To determine the customs duty specific to your country, we recommend contacting your country's customs office.
Q: How long does it take to receive my order?
A: We strive to ship orders within 1-3 business days. Delivery typically takes about 2-15 business days to reach anywhere in the world, barring any customs delays.
A: No, wearing an Inner Message ring is typically comfortable for most people, and they don't usually feel any discomfort from the embossed letters on the inside of the rings.
Q: Is the Inner Message ring made of real sterling silver? Does it tarnish?
A: Yes, the Inner Message ring is made of sterling silver, specifically silver925. This means it contains 92.5% silver. Jewelry designers commonly use this composition as 100% silver is too soft and cannot retain its shape effectively. Since it is made of silver, it can tarnish when exposed to air. To minimize tarnishing, we recommend storing the rings in a small plastic bag to limit air contact.
Q: Can I exchange the ring for a different size if it doesn't fit? What is the cost involved?
A: Absolutely! If the ring doesn't fit, you can exchange it. Please contact us via email at info@innermessagering.com and provide your order name and the email address used during the payment process. There is a US$20 fee for exchange shipping and handling.
Q: Where are the products shipped from?
A: All our products are shipped from California, United States.
Q: Do you offer international shipping?
A: Yes, we do ship to most locations worldwide. However, please note that you may be responsible for paying customs duties upon receiving your order, as these fees are not included in the product price. To determine the customs duty specific to your country, we recommend contacting your country's customs office.
Q: How long does it take to receive my order?
A: We strive to ship orders within 1-3 business days. Delivery typically takes about 2-15 business days to reach anywhere in the world, barring any customs delays.